PAYMENT METHODS
Visa, Mastercard, Discover, Pay Pal, Personal Check, Cashier's Check or Money Order (US Funds only, please). We do not accept American Express.

PLACING ORDERS
Use our secure shopping cart system to place your order! If your browser does not accept cookies, or you are not comfortable sending orders over the internet, you may use one of the following methods:

    •    Order by Phone with your Visa or Mastercard by calling 973-283-2226 Monday through Friday, 9 AM to5 PM, EST
    •    Order by Fax with your Visa or Mastercard by dialing 973-492-8988
    •    Order by Mail via Check (U.S. Bank Only), Money Order (US Funds Only) or Visa/Mastercard/Discover number.

ADOBE ACROBAT (PDF) ORDER FORM: When faxing or mailing an order, download our E-ZOnline Order Form (you will need Adobe Acrobat Reader to view and print this file, available free of charge from Adobe Systems.

When filling out the order please include:
    •    Your Full Name and Address including Zip or Postal code and Country
    •    The title(s) you wish to order and price(s)
    •    The total including postage and handling of your choice (see below)

Our Mailing Address:
Alternative Cinema, Inc
Post Office Box 132?
Butler, New Jersey 07405

"Camp Motion Pictures" will appear on your credit card statement. All internet orders are processed through a secure server.

SHIPPING FEES

Via United States Postal Service:
    •    Media Mail (USA Only) - FREE (2 weeks)
    •    Priority Mail (USA) - $6.00 for first item, $1.00 per additional (1 week)
    •    Canada (First Class) - $5.00 for first item, $1.00 per additional (2 – 3 weeks)
    •    Canada (Priority Mail) - $11.00 for first item, $1.00 per additional (1 – 2 weeks)
    •    Overseas - $15.00 for first item, $2.00 per additional (2 - 4weeks)

Via United Parcel Service (UPS):
    •    UPS Ground - $9.00 for first item, $1.00 per additional (3 – 5 business days)
    •    UPS 2nd Day Air - $15.00 for first item, $2.00 per additional (2 - 3 business days)
    •    UPS Next Day Air - $45.00 for first item, $2.00 per additional (1 - 2 business days)

Please note that these transit times are approximate and not guaranteed, and reflect the time the order is in transit after it ships. 
Usually, orders are processed manually within one business day of being placed. Depending on our volume of orders, it may take additional time for your order to be shipped. Please allow ten business days for delivery.
Although we prioritize rush orders (Next Day and 2nd Day Air), we cannot guarantee that they will be processed and shipped immediately.

RETURN POLICY
We only accept returns if an item is damaged or defective.  Returned item(s) will be replaced by new copy or copies of the same title(s).  Sorry, no refunds or exchanges.

BACKORDERED ITEMS
Generally, all items for sale on this site are in stock and ready for shipment. Occasionally, however, items will be out of stock. Items which are backordered will be shipped as soon as they become available. If you are within the United States, the remainder of your order will be shipped right away. International orders are only shipped complete, so your order will not be shipped until all items are available.

All orders are processed in full, including items which are backordered. There is no additional shipping charge for the separate shipping of backordered items. Any items that are backordered will be noted on your packing list. If your entire order is backordered, we will notify you via email and give you an estimated delivery time.

INFORMATION FOR INTERNATIONAL CUSTOMERS
All International orders are shipped via Priority Mail International. We do not ship International orders via UPS or FedEx.
In general, International orders take about two weeks to reach their destination. However, there is always a possibility for delay due to customs or other issues. Please allow four weeks before contacting us about the status of your order.

Please note that International orders CANNOT be tracked. In order for your package to have a tracking number it must be shipped via Express Mail International, for which there is an additional (and very expensive) charge. Please contact us for Express Mail rates to your country.

BUT WHAT IF I HAVE MORE QUESTIONS?
Hey, no problem! That's what we're here for. We're trying to make our website as comprehensive and easy to use as possible, but we realize we can't cover it all (we're only human, after all). If you still have questions,contact customer service at 973-283-2226 or acwarehouse@aol.com and someone will get your cry for help and gladly answer it.